Your CX Command Center
Learn. Automate. Integrate. Migrate.
Discover your CCaaS. Watch your Bot. Assess Migration Options. Migrate Systems and Data.
Command Center
Monitor bot & agent performance
Discover
Auto-map your contact center
Assess
Evaluate migration readiness
Migrate
We move specific configurations & entire systems
Solutions
Comprehensive tools to manage your entire CX ecosystem
Command Center
Real-time bot & agent monitoring with anomaly detection.
Configuration Center
Discover, assess, and migrate your CCaaS environments with full visibility.
Technology
Enterprise-grade infrastructure built for scale and security
Architecture
Single-pane CX platform with version control, mapping, migration, AI monitoring.
Security
Patent-filed serialization (63/806,054), encryption, governance, compliance by design.
Integrations
AWS, Avaya, Cisco, NICE, Five9, Salesforce, Zendesk, WFM, ERP, AI tools, Genesys.
Command Center Dashboard
Unified visibility across contact center systems with real-time tracking of configurations, bots, and migrations
Roadmap Timeline
Our roadmap to transforming CX operations
Launch Discovery & Migration Engine
Core platform release with automated mapping and migration capabilities
Plugin Marketplace & Sandbox Environments
Expansion into CRM/ERP/AI integrations with developer ecosystem
ROI Outcomes
Reduced Downtime
Minimize disruption during migrations
Faster Deployments
Accelerate time-to-value for new systems
Safe Migrations
Version control and rollback capabilities
PeregrineLabs Command Center
A real-time command center for CCaaS, CX, and operational services.
One Command Center. End-to-End Visibility.
Core Capabilities
Watch Bot & AI Performance
Watch Bot and AI self-service performance
Monitor Service Health
Monitor service health across network, data, and voice
All from a single operational view.
Built for Continuous Operations
The NOC is designed for day-to-day operational control.
Live Dashboards
Real-time visibility into all operational metrics
Beyond Monitoring
The NOC supports operational change.
Assess
Assess CCaaS and platform migration options
Migrate
Migrate systems, configurations, and data
Maintain Visibility
Maintain visibility before, during, and after change
Operations stay stable while environments evolve.
Designed to Scale
As services are added and complexity increases, the NOC scales with your environment — without changing how teams work. Operational insight remains consistent, even as platforms and services change.
PeregrineLabs Configuration Center
Discover, assess, and migrate your CCaaS environments with confidence.
Discover & Visualise
Discover and visualise your CCaaS environments
Automatically map CCaaS & CX systems with a visual dependency tree.
Assess
Current Contact Center >> AWS, Genesys, NICE, Five9
Evaluate your current contact center infrastructure and migration options.
Migrate
One-click migration with rollback & version control — "Git for CX."
Seamlessly migrate systems, configurations, and data with full version control.
About
Peregrine is the Command Center for CX
We're building "Git for CX" — a platform that brings version control, automated mapping, and safe migration to contact center operations.
Partnered with Cloud Tech Gurus and 150+ CX technology providers, we're transforming how enterprises manage their customer experience infrastructure.
Meet the team building the future of CX
Jason Weaver
Strategic Advisor
- •3x founder with $50M+ raised across ventures
- •CEO of Halo, a software innovation firm for UI/UX and systems design
- •Creator of Startup CEO Survival, supporting founders at scale
- •Advisor to startups on growth, product, and capital strategy
Eben Hall
CTO/Co-founder
- •25+ years in IT leadership and project delivery
- •Led programs for Wolters Kluwer, Chubb, Credit Suisse, and startups
- •Deep expertise across finance, real estate, healthcare, and retail
- •Specializes in infrastructure, leadership, and process optimization
Fred Stacey
GTM Partner/Advisor
- •30+ year contact center veteran with leadership across tech and operations
- •Helped launch and turn around call centers nationwide
- •Ran sales, marketing, and training for global tech firms
- •CEO of Cloud Tech Gurus, a CX-focused technology distributor
Sid Bhambhani
Advisor
- •20+ years in software as a tech leader and entrepreneur
- •Held key roles at PTC and Symantec, scaling teams and products
- •Co-founded and led Summatti to acquisition by PartnerHero in 2023