Your CX Command Center

Learn. Automate. Integrate. Migrate.

Discover your CCaaS. Watch your Bot. Assess Migration Options. Migrate Systems and Data.

Command Center

Monitor bot & agent performance

Discover

Auto-map your contact center

Assess

Evaluate migration readiness

Migrate

We move specific configurations & entire systems

$95K–$470K
Cost of failed AI/CCaaS projects
67%
Execs want AI in CX
95%
AI integrations fail to deliver ROI

Solutions

Comprehensive tools to manage your entire CX ecosystem

Command Center

Real-time bot & agent monitoring with anomaly detection.

Discover

Automatically map CCaaS & CX systems with a visual dependency tree.

Assess

Current Contact Center >> AWS, Genesys, NICE, Five9

Migrate

One-click migration with rollback & version control — "Git for CX."

Technology

Enterprise-grade infrastructure built for scale and security

Architecture

Single-pane CX platform with version control, mapping, migration, AI monitoring.

Security

Patent-filed serialization (63/806,054), encryption, governance, compliance by design.

Integrations

AWS, Avaya, Cisco, NICE, Five9, Salesforce, Zendesk, WFM, ERP, AI tools, Genesys.

Command Center Dashboard

Unified visibility across contact center systems with real-time tracking of configurations, bots, and migrations

Contact Centre Portfolio Health Dashboard
Anomaly Detection Dashboard
98.5%
Migration Success Rate
94.2%
AI Bot Accuracy
99.9%
System Uptime
<0.1%
Rollback Events

Roadmap Timeline

Our roadmap to transforming CX operations

2025

Launch Discovery & Migration Engine

Core platform release with automated mapping and migration capabilities

2026

Plugin Marketplace & Sandbox Environments

Expansion into CRM/ERP/AI integrations with developer ecosystem

ROI Outcomes

Reduced Downtime

Minimize disruption during migrations

Faster Deployments

Accelerate time-to-value for new systems

Safe Migrations

Version control and rollback capabilities

About

Peregrine is the Command Center for CX

We're building "Git for CX" — a platform that brings version control, automated mapping, and safe migration to contact center operations.

Partnered with Cloud Tech Gurus and 150+ CX technology providers, we're transforming how enterprises manage their customer experience infrastructure.

Meet the team building the future of CX

Sid Bhambhani

Sid Bhambhani

CEO/Co-founder

  • 20+ years in software as a tech leader and entrepreneur
  • Held key roles at PTC and Symantec, scaling teams and products
  • Co-founded and led Summatti to acquisition by PartnerHero in 2023
Eben Hall

Eben Hall

CTO/Co-founder

  • 25+ years in IT leadership and project delivery
  • Led programs for Wolters Kluwer, Chubb, Credit Suisse, and startups
  • Deep expertise across finance, real estate, healthcare, and retail
  • Specializes in infrastructure, leadership, and process optimization
Fred Stacey

Fred Stacey

GTM Partner/Advisor

  • 30+ year contact center veteran with leadership across tech and operations
  • Helped launch and turn around call centers nationwide
  • Ran sales, marketing, and training for global tech firms
  • CEO of Cloud Tech Gurus, a CX-focused technology distributor
Jason Weaver

Jason Weaver

Strategic Advisor

  • 3x founder with $50M+ raised across ventures
  • CEO of Halo, a software innovation firm for UI/UX and systems design
  • Creator of Startup CEO Survival, supporting founders at scale
  • Advisor to startups on growth, product, and capital strategy
7335 Craighleith, Duluth, GA 30097